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Australia

Taverner Research

L2, 88 Foveaux Street
Surry Hills
Sydney
2010
Australia

Tel: +61 (0)2 9212 2900

E-mail: research@taverner.com.au
Web1: www.taverner.com.au
Web2: www.thermometersurveys.com

Research: philipmt@taverner.com.au
Data collection: patrickm@taverner.com.au
General enquiries: tom@taverner.com.au

Background

Taverner Research is a fully independent, full service Australian owned company that has been conducting high quality customised research for a diverse range of government agencies and commercial clients in Australia and New Zealand since 1995. Our principal, Philip Mitchell-Taverner has been a key player in the industry for over 40 years. The services we provide range from high level consulting with large scale methodology and strategic analysis through to data collection and desk research. 

  • High quality research and consulting services
  • Full service research (design, analysis and data collection)
  • Independent
  • Australian owned
  • Australian and New Zealand expertise
  • Solid reputation built over 14 years

Company Resources

We are a full service research agency, our core services include:

  • Research design
  • Strategic insights
  • Qualitative research
  • Focus groups
  • Executive interviewing
  • Quantitative research
  • Online research (scripting and hosting)
  • Panel management
  • Data collection (CATI, CAPI, etc)
  • Data analysis
  • High level statistical analysis (multivariate, latent class, etc)
  • In-bound call facility (24 hour capability)
  • Interviewing in community languages
  • Recruiting (respondents from traditionally 'hard to reach' segments)

Company Structure

Our Senior Project Directors each have an average of over 25 years experience in market and social research, providing a wealth of experience across a range of disciplines. We believe market diversification is the key to growth as it provides opportunities for synergy and the exchange of ideas and technology for the benefit of our clients. 

Managing Director: Philip Mitchell-Taverner

Senior Research Directors: Connie Jansen, Dr Don Porritt, Sarah Dixey, Lisa Zipparo, Michael Trigwell, Sophie Philps

National Operations Manager: Patrick Meza
Field Services Manager: Richard Brezzo
Development / Quality Manager: Tom Mitchell-Taverner

Company Description

Our core values centre on delivering high quality customised research and research services within a dynamic working environment that encourages continual improvement and personal development. We place emphasis on client relationships and work in collaboration to provide tailored research solutions.

In order to maintain a consistently high standard, we have developed an operational practice called 'The Taverner Way to Quality Research which incorporates three vital elements that we build into every project: Insight, Strategy and Accountability. In addition, we employ Quality Assurance as a fundamental management principal and are fully certified ISO 20252 (IQCA equivalent for a full service agency).

  • Integrity
  • Personal service
  • The Taverner Way
  • Quality assured to ISO 20252

Fields of Research

We are acknowledged leaders in:

  • Government / Social
  • Healthcare / Pharmaceutical
  • B2B / B2C
  • Environment
  • Transport / Infrastructure
  • Media / Polling
  • Retail / Shopper habits
  • Children’s research
  • Telecommunications

Quantitative:
Some of the most common methods include (but not restricted to)

  • Face-to-face
  • Telephone (CATI)
  • Central location/hall
  • Web-based or e-mail

Qualitative:

  • Focus group discussions
  • Depth interviews