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Perspective Research Services

perspectivemr.co.uk

Background

  • Founded 1996
  • Member of ESOMAR (European Society for Opinion and Marketing Research)
  • MRS Company Partner
  • Member of AQR (The Association for Qualitative Research)
  • Accredited Standards: IQCS (Interviewer Quality Control Scheme), ISO 20252, ISO 27001, fully GDPR compliant

Expertise:

  • Holborn Focus Studios:
    • Focus groups
    • In-depth interviews
    • UX testing
    • Medical device testing
    • Product testing
  • Qualitative Services:
    • IDIs/TDIs
    • Focus Groups
    • Ethnography Studies
    • Accompanied Shops
    • Online boards/forums
    • UX testing
  • Face-to-face:
    • Hall tests
    • In-street
    • In-home
    • On-site
    • Exit interviews
  • Telephone interviewing:
    • B2B
    • Financial
    • CSAT
    • Public Sector
    • Political Polling
    • Energy
  • B2B Mystery Shopping:
    • Hotels
    • Automotive Price Audits
    • Public Sector Customer Services
    • Financial
  • Data Processing:
    • Data files (SPSS, Excel)
    • Tables (standard & complex)
    • Online reporting
    • Dashboards
    • Charts

Resources

  • Overall: 23 full-time staff/li>
  • Recruitment & Interviewing:
    • F2F: 1,000+ IQCS trained field force nationwide, 17 Regional Managers, 300 CAPI tablets 4g enabled
    • Telephone Interviewing: 250+ IQCS trained experienced interviewers across 26 languages, 7 bi-lingual project supervisors, London-based centre with 80 calling stations
    • Qualitative Services: network of 500 specialist freelance recruiters and moderators
    • Holborn Focus Studio: two studios in the heart of London, very easy for clients and participant to travel too with a plethora of amenities
    • Mystery Shopping: network of 100 pseudo companies in the UK and 100 internationally, native-speaking mystery shoppers covering 30 countries
    • Data Processing: 4 full-time executives and 3 sub-contractors

Perspective Research Services

Jade On
Business Development Director
Jade.On@perspectivemr.com
Direct: +44 (0) 20 7427 2422
Mobile: +44 (0) 7741 741 808
Office: +44 (0) 20 7427 2400