Listen

BACKGROUND

• Founded 2004.
• Main office in Sofia.
• Member of ESOMAR, FEBELMAR (Belgian federation) and AGMR.

Our fields of expertise

• CRM process
• Shopper insights
• Innovation research process & NPD
• Visual impacts
• Marketing intelligence: data processing & matching, distribution of survey software suite, web reporting

COMPANY RESOURCES

Full service company :

• Quantitative (CAWI, F2F, CAPI, CATI)
• Qualitative (facilities in Brussels as well as in other key Belgian cities)

COMPANY STRUCTURE & CONTACTS

National and pan-European fieldwork coverage.
Experienced project leaders and multilingual staff.

All enquires to:

• Philippe Geerts - Managing Director
• Marie Lepot
• Yves Mertens
• Yannick Krings

MAIN SECTORS

• Fast moving consumer goods
• Retail
• Healthcare, medical, pharmaceuticals
• Energy
• Financial Services
• Business to Business
• Consumer Products
• Technology and telecommunications
• Automobile and automotive
• Media
• Leisure
• Transport

TYPES OF RESEARCH

Services offered

CRM related surveys & tracking programmes : Customer needs & satisfaction/ Brand equity surveys (B2C, B2B, B2B2C)

Shopper Insights Research (FMCG & Retailers’sides)

Innovation and new product development : U&A, inno booster, societal trends & consumers, idea generation workshop, new concept testing…

Brand image positioning : detailed assessment and tracking programme

Visual impacts : new packaging, logo, ad campaigns, POS materials…

Employee loyalty and satisfaction research

Omnibus

Analysis & strategy consulting

Multi-country studies

Quantitative Research

CAWI

CATI

CAPI

Street-intercept interviews (face-to-face)

Central location tests

In-home testing & research

In-store research

Qualitative Research

Focus group discussions

Mini groups

In-depth interviews

Observation

Mystery shopping

Exploration studies

LISTEN'S ADDRESSES

31, rue Grand Aaz, 4680- Hermée – Phone :+32 4 229 85 45

123, Driebruggenstraat, 1060 Brussels – Phone : +32 2 675 25 60

Fax: (+32) 4 229 85 51

e-mail: p.geerts@listen.eu
web site: www.listen.eu

For further information please contact Philippe Geerts